Shipping policy
Niyelle Boutique Shipping Policy
Welcome to Niyelle Boutique!
We are committed to delivering your favorite styles as efficiently as possible. Please review our shipping information before placing your order.
Order Processing
Orders are processed after payment is confirmed and may require additional time for fulfillment. Processing times can vary depending on product availability, warehouse location, weekends, and holidays.
Estimated Shipping Times
For orders delivered within the United States:
- U.S. Warehouse Products: Approximately 2–5 business days.
- Overseas Warehouse Products: Approximately 5–10 business days.
These are estimated shipping timeframes, not guaranteed delivery dates. Additional fulfillment or processing time may apply.
Shipping Costs
Shipping charges are calculated and displayed during checkout. Rates may vary depending on the order’s weight, destination, and available shipping services.
Order Tracking
When tracking information becomes available, customers will receive shipping updates using the email address provided at checkout.
Please allow time for tracking information to update, particularly for items shipping from overseas warehouses.
Multiple Packages
Orders containing multiple items may arrive in separate packages or on different delivery dates.
Shipping Delays
Delivery delays may occur because of carrier disruptions, severe weather, customs processing, holidays, or other circumstances outside our control.
If your order experiences an unexpected delay, please contact our customer support team.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
If you notice an address error, contact us immediately. We cannot guarantee address changes once an order has entered fulfillment.
Lost or Missing Packages
If your tracking indicates delivery but you have not received your package, please check your delivery location and contact the shipping carrier.
You may also contact our support team so we can review the situation and assist with an investigation.
Customer Support
For shipping questions or order assistance, contact:
Niyelle Boutique
Email: Hello@niyellecosmetics.com
Thank you for shopping with Niyelle Boutique — where style meets confidence!